Privacy Policy for WellFramed Media
Effective Date: March 12, 2026
At WellFramed Media, we value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.wellframedmedia.com, interact with our services, or communicate with us through other channels, including SMS/text messaging. It also explains your rights regarding that data.
1. Information We Collect
We collect information that helps us provide a better experience for you. This includes:
Voluntary Information:
Personal details you provide through contact forms, service inquiries, sign-ups, or other communications. This may include your name, email address, phone number, company name, and project or business details.
Automated Information:
Technical data collected through cookies, analytics tools, and similar technologies when you visit our website. This may include your IP address, browser type, device type, and how you interact with our website pages and services.
Mobile Information (SMS/Text Messaging):
If you choose to opt into our SMS/text message communications, we may collect your mobile phone number and records of message interactions such as confirmations, replies, and opt-out requests.
2. How We Use Your Information
WellFramed Media uses your information to:
Respond to your inquiries and provide requested media, marketing, or design services.
Communicate with you regarding projects, appointments, or service updates.
Improve our website functionality, services, and user experience.
Send marketing communications or updates when you have provided consent.
Provide SMS/text communications if you have opted in to receive them.
Comply with legal obligations and protect against fraudulent activity.
3. SMS/Text Messaging Program
If you provide your mobile phone number and opt in, you may receive SMS/text messages from WellFramed Media related to our services.
Opt-In:
Users opt in to receive SMS messages by voluntarily providing their phone number through forms on our website, scheduling tools, service sign-ups, or other consent mechanisms where SMS communication is clearly disclosed.
Purpose of Messages:
Messages may include service updates, appointment reminders, project communication, or occasional promotional messages related to WellFramed Media services.
Message Frequency:
Message frequency may vary depending on your interaction with our services but generally will not exceed a few messages per month unless related to an active project or request.
Opt-Out:
You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications from us unless you re-subscribe.
Help:
Reply HELP to any message or contact us directly for assistance.
Standard message and data rates may apply depending on your mobile carrier.
4. AI & Automated Decision-Making
If WellFramed Media utilizes AI tools to process your data for significant decisions (such as automated project quoting or service eligibility), we will disclose the logic involved when applicable. You have the right to request a human review of any automated decisions affecting you.
5. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information.
We may share your data with trusted service providers (such as website hosting providers, email service platforms, analytics tools, or customer support systems) solely for the purpose of operating our business and providing services to you. These providers are required to protect your data and use it only for authorized purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
6. Your Rights & Choices
Depending on applicable laws such as the GDPR or CCPA, you may have the right to:
Access: Request a copy of the personal data we hold about you.
Correction or Deletion: Ask us to update inaccurate information or delete your personal data.
Opt-Out: Unsubscribe from marketing emails using the “unsubscribe” link in our emails or opt out of SMS messages by replying STOP.
Requests related to your personal data may be submitted using the contact information below.
7. Data Security & Retention
WellFramed Media implements industry-standard safeguards such as encryption, secure hosting environments, and limited data access to protect your information.
We retain personal information only for as long as necessary to fulfill the purposes described in this policy or to meet legal, contractual, or operational obligations.
8. Children’s Privacy
Our services and website are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Email: [email protected]
Mailing Address:
424 Cottman Ave.
Cheltenham, PA 19012